FAQ


What is CBD?

CBD is an acronym for Cannabidiol (Can-a-bid-i-ol).  It's a cannabinoid found in the cannabis plant (just like THC - the more commonly known cannabinoid that gets you "high"). CBD, however, is non-intoxicating, non-psychoactive & has virtually no side-effects. CBD has been known to reduce anxiety & stress, aid sleeping issues, and reduce pain & inflammation. Used topically, it has been known to help treat eczema, acne, and psoriasis among other skin ailments.


How does CBD work?

CBD interacts with the central nervous system, more specifically the “endocannabinoid system” in the brain. This system is responsible for receiving and responding to various signals from your body, including those that deal with pain, pressure, anxiety, and mood. The endocannabinoid system contains receptors throughout the body, so when the body is experiencing discomfort, the endocannabinoid system is activated. Your body naturally produces calming chemicals, however you may not be producing enough to truly put your body in a relaxing state. However, by using CBD endocannabinoid oil or plant-based pain alternatives, the body is better equipped to reduce its response to pain, and in turn, lessen the effects of inflammation and stress on the body.


How should I store my CBD?

For the best shelf life, please store in a cool dark area, this will assure there is no loss in potency.  Don’t allow to sit in direct sunlight. If properly stored CBD has around a 1 year shelf life!


Can I take CBD with other medications?

As with any dietary supplement, we recommend consulting your doctor prior to using CBD for recommendations about use with existing medications and/or medical conditions.


What is Zenpup CBD oil?

CBD oil is derived from cannabis plants that have high levels of cannabidiol (CBD) while having low levels of THC. At ZenPup, we only use CBD oil with a high concentration of CBD and no THC.


What does 'Broad Spectrum' mean?

CBD can be found in three different forms: broad spectrum, full spectrum or isolate. ZenPup CBD is a broad-spectrum, which means it contains all of the cannabinoids found in hemp by using all parts of the plant, but no THC. Full-spectrum contains all of the cannabinoids + low levels of THC.  Isolate, on the other hand, extracts CBD from other cannabinoids of the plant. Broad spectrum is believed (and supported by some preliminary research) to harness more power from hemp, as it draws from the flower, leaves, and stalks in order to produce a rich and earthy extract.


Is ZenPup CBD legal?

Having no THC, our hemp CBD oil is non-psychoactive and legal in all 50 states. We follow the strict guidelines as set forth under the 2018 United States Farm Bill.


Will CBD Get my pup high?

No. ZenPup CBD contains no THC.  It has no psychoactive effect and will not get you or your pup high.


What is the right dosage for my pup?

We recommend 1-5mg per every 10 lbs. your pet weighs. However if your dog or cat is already taking prescription medications, be sure to ask your veterinarian before administering CBD.


Are ZenPup Products Lab tested?

We don't just say we sell the best CBD, we prove it to you with comprehensive third-party testing. At ZenPup, we follow strict potency guidelines and only use manufacturing processes that will yield the purest CBD while always meeting legal requirements. We post our testing results on our website, so you will always know what our products contain - without any guessing.


Why do 3rd party results matter?

Testing results help you verify the quality and ingredients of what you are purchasing. More importantly,  because of the legal requirements, you should check the level of THC and the purity of the CBD before you make any purchases.  At ZenPup, we believe in transparency, so our lab results are available on our website. We take pride in our high-quality processes and ensure that our ingredients are the best and meet all state legal guidelines. That means when you purchase from us, you can rest assured that you are getting the safest products with all of the health benefits CBD has to offer.  You can view the lab results for our extracts on each product page or by clicking this link.


How soon until I receive my order?

We do our best to ship all orders within 1-2 business days of receiving them. You will receive a shipping confirmation and tracking number as soon as we ship your order.


What form of payment do you accept?

We currently accept orders from Visa & Mastercard.